Sectors
Wagering Technology Service Providers
Senet supports both technology service providers and bookmakers in navigating their legal and regulatory obligations.
On-course bookmakers (including those operating online) and NT sports bookmakers often utilise third party wagering platforms, which are bespoke to the wagering services sector.
These are sometimes complemented with managed trading and other services, to assist in managing risk.
Legal and regulatory obligations are not diminished where an on-course bookmaker or NT sports bookmaker utilises an outsourced service. It is therefore essential for both the technology services provider and bookmaker to ensure they agree the contractual framework carefully, including the respective responsibilities of the parties.
How we assist wagering and betting technology providers
At Senet, we assists technology service providers and bookmakers to meet their legal and regulatory obligations through expert advice and support across key areas, including:
System design and configuration
System integration and interfacing
Obligations framework
Terms & conditions
System functionality
Transaction monitoring
Customer journey mapping
Privacy policies
Data protection
Senet works closely with betting technology service providers, bookmakers and racing industry stakeholders to advise on how to meet their legal and regulatory obligations.
Get in touch for a complete range of gambling law and advisory services
FAQ
Wagering Technology Knowledge
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Gaming machine and other equipment manufacturers, software developers and technical services suppliers selling products and/or services used for gambling-related activities are also required to hold a relevant licence (including providers of gaming machine monitoring services). Such licences often require the licensee to comply with complex national standards, as adopted by the relevant state or territory.
For example, in accordance with the Gaming Control Act 1993 (Tas), the Tasmanian Liquor and Gaming Commission (TLGC) maintains a list of approved entities that provide testing services or otherwise manufacture or supply gaming equipment to gaming operators, casino operators or minor gaming operators within Tasmania (the Roll of Recognised Manufacturers, Suppliers and Testers of Gaming Equipment or Roll). A listing on the Roll can be contingent on complying with conditions imposed by the TLGC. A similar framework operates in other Australian jurisdictions, including Victoria.
Another example is the framework in New South Wales. In New South Wales, the following licences are available to those entities involved in the manufacturing, selling, servicing, or testing of gaming machines:
Gaming machine technician licence;
Gaming machine seller’s licence;
Gaming machine dealer’s licence; and
Gaming machine testing facility licence.
Each licence has distinct probity related checks and various obligations, including in relation to renewal and notification of change in ownership structure.
In respect of software suppliers to operators that hold a Corporate Bookmaker Licence or an On-Course Bookmaker Licence, such suppliers do not need to be licensed, however their software is subjected to stringent and comprehensive technical and compliance requirements before it is approved for use by operators.
For example, in the Northern Territory, each prospective holder of a Corporate Bookmaker Licence must use a system approved by the NTRWC which meets prescribed requirements. The system and any material changes to it will be evaluated by the regulator or an approved evaluator. Information security management is independently audited against ISO/IEC 27001 requirements on an annual basis. Another example is in Victoria, where each On-course Bookmaker Licensee must use an ‘approved betting system’ (ABS) to take bets from customers. An ABS provider must ensure that its ABS meets rigorous certification and testing requirements from an independent third-party tester. In addition, probity checks are undertaken into the ownership structure, operational and technical capability, financial capacity, criminal and disciplinary history of licensees.